Customers are advised in their own interest not to disclose any confidential information related to their Account no., ATM card, PIN, TPIN, CVV no. & UPI details over phones/SMS/ e-mails, no matter how convincing / appealing such calls, mails may be. There are attempts to fraudulently withdraw money from your accounts by fraudsters.
IRCTC NEVER makes phone calls, sends e-mails/SMS asking customers to disclose their personal or security information such as username, password, OTP, Card/PIN/CVV no, UPI Details for any refunds, TDR or any other case
IRCTC NEVER asks your personal banks details for any reasons. Sharing personal details may lead to frauds